New patients
If you are new to our department, please ask your previous ophthalmologist or optometrist to fax or send your records, contact lens information, and test results to our office. You may have to fill out a form at your previous eye care provider’s office for this to occur. Please ask you prior eye care provider.
Preparing for your eye exam
During your eye exam, we will instill eye drops to dilate your pupils. This dilation will cause temporary sensitivity to light, as more light is going into your eyes. If you have sunglasses, please bring them to the appointment.
Planning transportation for your eye exam
The dilation may also cause temporary difficulty focusing on objects near or far away. This effect can last for up to several hours. Please keep this in mind while scheduling and planning transportation to and from your eye exam. Plan on spending between 45 and 90 minutes with us for most eye exams.
What to bring to your appointment
Please bring your most recent glasses that you routinely wear, as well as a list of all of your medications and allergies. You may wear your contact lenses into the exam, but may want to bring your glasses for after the exam.
Insurance
Please bring your medical insurance card. Please call your insurance company prior to your visit to verify if our providers are in-network for your coverage.
Returning patients
If you are a returning patient, you may contact your provider through the myDH patient portal and the MyChart app. Use myDH to request an appointment, communicate with your health care team, and more. As a returning patient, you can also call our department's appointment phone numbers.
Location and contact information
Hours: Weekdays 7:30 am to 5:00 pm
Registration: Ophthalmology Reception Desk
Location: Center at Keene, Unit J
Please note: Cheshire's Optical Shop, formerly next door to Ophthalmology, has closed.