The Interpreter Services and Accessibility department is committed to providing high-quality care to every patient, every time. We ensure patients and visitors have meaningful access to health care at each visit by offering interpreter services and a variety of auxiliary aids free of charge.
Puede comunicarse con el Centro Médico de Cheshire en español
Llame al 1-844-765-9068 y un intérprete de español contestará e interpretará sus llamadas a cualquier Departamento del Centro Médico de Cheshire.
Interpreter services
- Communication Access Realtime Translation (CART)/live captioning
- Document translation
- Live, in-person interpreting
- Over-the-phone interpreting (OPI)
- Video remote interpreting (VRI)
Auxiliary aids
- Amplified listening device (for example, Pocket Talker)
- Closed captioning
- Dry erase board
- Hearing aid-compatible phone with braille and large font number pad, strobe light and volume control
- Important information such as Patient Bill of Rights and Privacy Policy available in ASL and closed captioning
- Magnifiers
- Pictogram/point to communicate board
- Public videophone available for use in the family surgical waiting area on the second floor
- Signature guide
A public videophone is available for use in the main lobby next to our other public phones, one which includes a TTY.
To request an interpreter or auxiliary aid
When scheduling a visit please let us know if you or your companion would like an interpreter or auxiliary aid. View our departments and services.
If you or your companions are arriving for an unscheduled appointment or an emergency visit, please let us know as soon as you arrive.
Contact us
Puede comunicarse con el Centro Médico de Cheshire en español.
Llame al 1-833-625-9604 y un intérprete de español contestará e interpretará sus llamadas a cualquier Departamento del Centro Médico de Cheshire.
- Voice: 603-354-6656
- VP: 603-499-4168
- TTY/TDD: 603-354-6657
- Available Monday through Friday 7:00 am to 4:30 pm
Nights, weekends and holidays call:
- Voice: 603-354-5400
- TTY/TDD: 603-354-7982
- Dial 0 for the operator. Ask to have the nursing supervisor paged.
View Notice of Nondiscrimination
Important information such as Patient Bill of Rights and Privacy policy available in ASL and closed captioning.
Patient information in American Sign Language with captioning
- Introductory Message (1:49)
- Consent for Treatment and Financial Responsibility (9:50)
- Protecting Your Health Information (22:24)
- Patient Rights and Responsibilities (32:56)
- Notification of Admission Status (8:36)
- An Important Message From Medicare (11:53)
- Advance Care Planning (7:59)
- Questions About Advance Directives (20:50)
- Selecting Your Durable Power of Attorney (2:21)
- Durable Power of Attorney for Health Care: Disclosure Statement (16:43)
- Complaint Grievance Process (14:34)
- NH Advance Directive (1:17)
- Summary Message (0:53)